標題: 從飯店退房! Checking Out of a Hotel [打印本頁] 作者: liu456 時間: 2022-10-2 21:48 標題: 從飯店退房! Checking Out of a Hotel
從飯店退房! Checking Out of a Hotel
9/14 生活英語
作者 Enjoy Editors
C: OK, no problem. May I have your name and room number please?
A: Sure. My name is Alice Smith, room number 1128.
C: All right, Ms. Smith. Please wait a moment while one of our staff checks the room. We need to make sure there is no damage. Otherwise, we’ll need to charge a fee.
C: I’m afraid our staff member found that you left the room in a bad state, so we’ll need to charge your card.
A: What? How is that possible? I didn’t break anything. I left everything exactly how it was. Call again to make sure.
C: I see. I’m so sorry. This was my fault. I must have told the staff the wrong room number.
A: You almost charged me money for something I didn’t do. This is quite unprofessional.
C: I’m very sorry. I would like to offer you a discount on your next stay here, if you should decide to stay again.
A: Since you are so sincere, I can accept it and forgive you. Please be more careful next time.
單字片語整理
Words in Use
●
offer [ˋɔfɚ]
vt. 提供
n. 提議，主動表示
●
accept [əkˋsɛpt]
vt. 接受
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charge [tʃɑrdʒ]
vt. & vi. 收費；充電
vt. 控訴
n. 收費；控訴；負責
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damage [ˋdæmɪdʒ]
n. & vt. 破壞，損壞（名詞為不可數）
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fault [fɔlt]
vt. 挑出毛病
n. 過失（不可數）；缺點
●
state [stet]
vt. （正式的）陳述，聲明
n. 狀態，情況；國家；（美國等國家的）州，邦
●
sincere [sɪnˋsɪr]
a. 誠懇的，誠摯的
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discount [ˋdɪskaʊnt]
n. 折扣
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exactly [ɪgˋzæktlɪ]
adv. 精確地，完全地
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unprofessional [͵ʌnprəˋfɛʃən!]
a. 不專業的
Practical Phrases
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make sure (that)... 確定 / 確保……
You’d better make sure (that) all the answers are correct.
你最好確認所有答案都是正確的。
●
front desk （飯店中的）櫃檯
You Can Do This 英文試金石
請依句意在空格內填入適當的字詞
1. 如果你要主辦派對，你必須確定有足夠的食物和飲料。
If you host a party, you’ll need to ___________ there’s enough food and drink.
2. 謝謝你提供我一個這麼好的工作機會。
Thank you for _________ me such a good job opportunity.
